Am I able to cancel my withdrawal?

As long as the money has not been processed on our end, you can cancel your withdrawal.

To do so you can follow these steps:

Step 1.

Go to Cashier

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Step 2.
Step 3.
Click on withdrawal request that you want to cancel
Step 4.

Click on CANCEL RETREAT

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Step 5.

Pop-up message will appear with the short information about your withdrawal request. Click CONFIRM if you really want to cancel your withdrawal request.

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Note that if your withdrawal has already been sent to you, you will not see it anymore in your account and will not be able to cancel it anymore.

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