What if my latest deposit hasn’t been added to my account?

Unfortunately, some delays could happen so please keep calm and wait up to 24 hours for your money to show up on your account.

If the deposit still hasn’t arrived but has been deducted from your payment method, please prepare a proof of the transaction in the form of a photo or screenshot that contains the reference number, along with the date and time of the payment and contact our support representatives – they will help you locate and refund the missing funds!

You can contact our support team via email: support@casinotropez.com .

Logged in customers can also contact us via instant chat.

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