I received an Email/SMS stating that I’m eligible for winnings/ cashback/ personal offer. How do I claim it?

If the correspondence you received came from Casino Tropez or noreply@casinotropez.com, please contact us through one of the channels: Live Chat or Phone/ Email.

Note: unless specifically stated in the offer, it will be valid for 72 hours.

Otherwise, the message you received is likely from one of our affiliates promoting our Welcome Bonus. If you have already used your Welcome Bonus, please disregard the Email/SMS and we do apologies for any inconvenience. You may opt out from receiving future correspondence from that affiliate if you prefer.

Check out our Promotions page for our up-to-date offers.

Was this article helpful?
4 out of 7 found this helpful
Have more questions? Submit a request