Why have my documents not been approved?

Acceptable Documents Not Acceptable Documents
All information is readable Not readable
Not expired Expired
Not cropped Cropped
In acceptable type In not acceptable type
Showing full information needed Not showing full information needed
Acceptable ID Card Not Acceptable ID Card
Acceptable_ID_Card.png NOT_Acceptable_ID_Card.png
Acceptable Proof of Address Not Acceptable Proof of Address
Accceptable_POA.png NOT_Accceptable_POA.png

When providing us with the documents, please, make sure that you will meet all the needed requirements in order us to verify the documents.

If your document doesn’t meet our requirements, we will need to re-request the document.

In order to speed up the verification process, be sure to check the requirements that we need before sending the documents to us.

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